Last updated: 15/04/26

1. Introduction

This Privacy Policy explains how Vanessa Olink (Vanessa Olink Art) collects, uses, stores, and protects your personal information when you access this website, make a purchase, or contact us.

This policy applies to all visitors worldwide, including the EU/EEA, United Kingdom, United States, Canada, and all other international regions.

By using this website, you consent to the practices described below.

2. Who We Are

Website owner: Vanessa Olink
Business name: Vanessa Olink Art
Location: Cannes, France
Email: vanessaolinkart@gmail.com

3. What Personal Information We Collect

A. Information you provide directly

When you purchase, sign up for updates, or contact us, we may collect:

Name
Email address
Billing address
Order information
Any message or form submission contents

B. Payment information

Payments are processed securely through third-party payment providers.
We do not receive or store your full credit card number.

C. Automatically collected information

To operate and protect the site, standard technical data may be collected:

IP address
Device type
Browser type
Pages visited
Cookies
Approximate location (based on IP)

This is standard for most modern websites.

4. How We Use Your Information

Your information may be used to:

Process and deliver digital purchases
Send order confirmations and download links
Provide customer support
Respond to inquiries
Send optional marketing updates (only if you opt-in)
Improve website functionality and security
Comply with accounting and tax obligations

We do not sell, rent, or trade your personal information.

5. Legal Basis for Processing (Applicable to EU/EEA Visitors)

For visitors from the EU/EEA, we rely on the following legal bases:

Contract: to deliver your orders
Consent: for newsletters or optional updates
Legitimate interest: security and site performance
Legal obligation: record-keeping for tax compliance

These bases do not affect international visitors but are required by EU law.

6. Cookies

Cookies help the website function properly, keep checkouts secure, remember preferences, and collect basic analytics.
You can disable cookies through your browser settings.

7. Sharing of Information

We may share information only with trusted service providers necessary to run the business, such as:

Payment processors
Secure file-delivery providers (for large downloads)
Email service providers (for newsletters, if subscribed)
Logistics partners (if physical goods are ordered)

We do not disclose more information than necessary to complete your order or request.

We do not sell or give your information to advertisers.

8. International Transfers

Because this website serves customers globally, your information may be processed or stored in different countries depending on:

where servers are located
where payment processors operate
where email delivery services store data

We use reputable service providers who follow strong data protection standards, regardless of location.

9. Data Retention

We retain personal data for:

Order records: 6–10 years (required by tax law)
Emails/messages: as long as needed to resolve the inquiry
Newsletter subscribers: until you unsubscribe
Technical logs/cookies: per standard retention periods

10. Your Rights

Depending on your location, you may have rights including:

EU/UK GDPR rights

Access your data
Correct your data
Request deletion
Restrict processing
Withdraw consent
Data portability

International visitors

Wherever possible, we extend similar rights to all customers.
You may request access, correction, or deletion of your personal information by contacting us.

11. Security

We take reasonable measures to protect personal information, including:

encrypted connections (HTTPS)
secure payment processing
industry-standard data protection controls

No online system is entirely risk-free, but we strive to maintain a high level of security.

12. Children’s Privacy

This website is not intended for individuals under 16 years old.
We do not knowingly collect data from minors.
If you believe a minor has submitted information, please contact us to remove it.

13. Updates to This Policy

We may update this Privacy Policy from time to time.
When we make changes, the updated version will be posted on this page with a new “Last updated” date.

Continued use of the website means you accept the revised policy.

14. Contact Information

For questions about this Privacy Policy or your personal data:

Email: vanessaolinkart@gmail.com
Location: Cannes, France